403-253-2059 | info@calgaryfoodbank.com

We are here for you

Need Food?

IMPORTANT: You must call ahead and book a hamper before picking up. Call 403-253-2055 to book a hamper.

 

WE WILL BE CLOSED on Monday, November 11 for Remembrance Day.

need food? Call 403-253-2055

Book your food hamper

need food? Call 403-253-2055

Book your food hamper

Call the Hamper Request Line at 403-253-2055 during operation hours to speak to a volunteer. Please be patient with our Hamper Request Line volunteers when the phone lines are busy. The best time to call is Monday through Thursday between 3:30 and 7 pm.

Be prepared: we will ask some personal questions like income and basic expenses, including rent, mortgage, utilities, childcare and medical. We know some questions are difficult to answer so we ensure a confidential and respectful experience. The Calgary Food Bank determines need based on income, expenses and your situation.

Once you have called and been approved for a Food Hamper, our volunteers will book a hamper pick-up time that is convenient for you. You can pick-up your hamper at the main Calgary Food Bank location or one of our community depots.

Did you know? You can book your food hamper up to 5 days before you want to pick it up.
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Hamper Request Line Hours

Monday – Thursday

10:30 am – 7:15 pm

Friday

10:30 am – 3:30 pm

IMPORTANT!

You must call ahead and book a hamper before picking up, call 403-253-2055.

IMPORTANT!

You must call ahead and book a hamper before picking up, call 403-253-2055.

need food? Call 403-253-2055

Pick-up your food hamper

need food? Call 403-253-2055

Pick-up your food hamper

Hampers can be picked up at the main Food Bank warehouse or from one of our community depots. Here is the list of the depots and their hours.

Once you are approved and a hamper pick-up time is set for you, you will be told if your hamper is at our main warehouse (5000 11 Street SE) OR at one of our various community depots across Calgary.

When you come to pick-up your hamper, remember to bring two pieces of ID for each adult (18+) and one piece of ID for each child (under 18). Original ID is required, photocopies will not be accepted. Acceptable ID includes: Driver’s license, Heath Care Card, Passport, Birth Certificate, Alberta ID Card, PR Card or immigration paperwork

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Hamper Distribution Hours: Calgary food bank location
Monday

1:00 – 3:30 pm, 6:30 – 7:30 pm

Tuesday – Thursday

10:30 am – 3:30 pm, 6:30 – 7:30 pm

Friday

10:30 am – 3:30 pm

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Getting Here

Bus Route 30 runs directly behind our building. The stop is at the corner of 46 Ave and 12A St SE. Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

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Bring your bags

We do not supply grocery bags. Please bring bags, duffel bags, backpacks and suitcases to carry your groceries. Each hamper contains 7-10 days of groceries for each person in your household.
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remember your ID

When you come to pick-up your hamper, remember to bring your IDs. Acceptable identification includes: Driver’s License, Health Care Card, Passport, Birth Certificate, PR Card or Immigration Paperwork.

You Can Arrange to Pickup Food At These Locations

Community Depots

When you call to book your hamper, please ask what location is closest to your home.

Hampers at our Depot locations are the same size and include a similar variety of perishable items as our main location. You will receive a hamper with 7 days of food for each person. Our specialty hampers (renal, celiac, baby) can also be picked up at any depot location.

Please notify us if you need to cancel, you will not be penalized and the food will be provided to another family.

Our Depots are in donated spaces, such as Churches, sports facilities and housing complexes. They are all run by volunteers. Often there are no lineups at these locations and volunteers can help you get your food  to your vehicle.

Most of our Depots are accessible, the only depot that isn’t accessible is the Foothills United Church.

Many of our clients are able to walk or take transit to these community locations. Also, most of the Depot locations have free parking, Carter Place is the only location that doesn’t.

Calgary Food Bank

5000 – 11 Street SE
Daytime hours Evening hours
Monday 1 – 3:30 p.m.  6:30 – 7:30 p.m.
Tuesday 10:30 a.m. – 3:30 p.m.   6:30 – 7:30 p.m.
Wednesday 10:30 a.m. – 3:30 p.m.   6:30 – 7:30 p.m.
Thursday 10:30 a.m. – 3:30 p.m.   6:30 – 7:30 p.m.
Friday 10:30 a.m. – 3:30 p.m.

Carter Place

600 – 1 Street SE
Tuesday 10 – 11:30 am
Thursday 10 – 11:30 am
Friday 10 – 11:30 am

Deer Park United Church

77 Deerpoint Road SE
Wednesday 6 – 7:30 pm

Lincoln Park

36 Lincoln Way SW
Wednesday 9:30 – 11 am

St Andrew's Presbyterian Church

703 Heritage Drive SW
Saturday 2 – 4 pm

Don Hartman NE Sportsplex

5206 – 68 Street NE
Tuesday 9 – 11:30 am
Thursday 9 – 11:30 am

Village Square Leisure Centre

2623 56 Street NE
Friday 5 – 7 pm

Centre Street Church

4120 Centre St NE
Monday 6 – 7:30 pm
Tuesday 10 – 11:30 am
Thursday 10 – 11:30 am

Foothills United Church

3803 – 69 Street NW
Tuesday 10 – 11:30 am
Wednesday 10 – 11:30 am
Friday 10 – 11:30 am

Good Shepherd Church

6311 Norfolk Drive NW
Wednesday 6:30 – 7:30 pm

Eastside Victory Outreach (SE)

1840 38 St SE
Tuesday
11 am – 2 pm
Wednesday
11 am – 2 pm
Thursday
11 am – 2 pm

 

EASTSIDE VICTORY OUTREACH DEPOT

Effective Tuesday, September 17, the Eastside Victory Outreach depot has changed their hours of distribution from 10 am – 1 pm to 11 am to 2 pm on Tuesday, Wednesday and Thursday.

Calgary Food Bank (SE: Highfield)

5000 – 11 Street SE

DIRECTIONS
Bus #30
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Monday
1 – 3:30 pm
6:30 – 7:30 pm

Tuesday, Wednesday, Thursday
10:30 am – 3:30 pm
6:30 – 7:30 pm

Friday
10:30 am – 3:30 pm

Carter Place (SE: Downtown)

Downtown Core
600 – 1 Street SE

The main entrance is on West side of building facing 1 St SE.

TRANSPORTATION
Get off at Olympic Plaza LRT

HOURS
Tuesday, Thursday, Friday
10 – 11:30 am

Deer Park United Church (SE: Deer Ridge)

Deer Ridge
77 Deerpoint Road SE

DIRECTIONS
The main entrance is on East side of building off the parking lot.

TRANSPORTATION
Bus #83, #29, #44
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Thursday
6 – 7:30 pm

Eastside Victory Outreach (SE: Forest Lawn)

Forest Lawn
1840 38 ST SE

DIRECTIONS
The main entrance is on west side of building facing 38 ST SE

TRANSPORTATION
#9, 13, 112, 306, 699, 732
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS

Tuesday, Wednesday, Thursday
11 am – 2 pm*

Centre Street Church (NE: Highland Park)

Highland Park
West Campus – 4120 Centre St NE

DIRECTIONS
The main entrance is on North side of building facing 41 Ave NE.

TRANSPORTATION
Bus #3, #64, #109, #142, #300, #301
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Monday
6 – 7:30 pm

Tuesday, Thursday
10 – 11:30 am

Don Hartman Sportsplex (NE: Coral Springs)

Coral Springs
5206 – 68 Street NE

DIRECTIONS
The main entrance is on West side of building off the parking lot.

TRANSPORTATION
Bus #55, #21
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Tuesday, Thursday
9 – 11:30 am

Village Square Leisure Centre (NE: Pineridge)

Pineridge
2623 56 Street NE

DIRECTIONS
The main entrance is on East side of building, up a ramp or stairs by the waterslide.

TRANSPORTATION
Bus #34, #48 from Rundle LRT Station
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Friday
5 – 7 pm

Lincoln Park (SW: Lincoln Park)

Lincoln Park
36 Lincoln Way SW

DIRECTIONS
Located in a townhouse, the entrance faces Lincoln Way SW.

TRANSPORTATION
Bus #13, #72, #73
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Wednesday
9:30 – 11 am

St Andrew’s Presbyterian Church (SW: Haysboro)

Haysboro
703 Heritage Drive SW

DIRECTIONS
The main entrance is on East side of building down a ramp off the parking lot.

TRANSPORTATION
Bus # 3, #20, #37, #79, #502 or 5 min walk West of Heritage LRT station
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Saturday
2 – 4 pm

Foothills United Church (NW: Bowness)

Bowness
3803 – 69 Street NW

DIRECTIONS
The main entrance is on South side of the building.

TRANSPORTATION
Bus #40, #1
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

 

HOURS
Tuesday, Wednesday, Friday
10 – 11:30 am

Good Shepherd Church (NW: Thorncliffe)

Thorncliffe
6311 Norfolk Drive NW

DIRECTIONS
The main entrance is on North side of the building, up a ramp or stairs off the parking lot.

TRANSPORTATION
Bus #2, #4, #5
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Wednesday
6:30 – 7:30 pm

What you need to know

Frequently Asked Questions

What do I do when the request line is busy?

During peak times, you may have to call back or wait on the line. The food bank only takes hamper request through the Hamper Request Line. We cannot process hamper requests from Facebook messages or voicemails on administration lines. Please see above for Hamper Request Line hours.

Please be patient, we’ll get to you as soon as we can!

Can I still qualify if I have received a hamper before?

Eligible clients in crisis may receive up to seven emergency hampers in a 12-month period. The first three hampers may be received through self-referral, while the last four require a referral from one of our agency partners. There must be a 30-day gap between requests. Most of our clients come less than three times in their lifetime.

What is a referral?

A referral comes from a social or community partner agency. The Hamper Request Line volunteers will provide you with more information and potential agency contacts.

When is the best time to call?

The best time of day to call is between 3:30 and 7 pm, Monday through Thursday.

Can I pre-book a hamper?

Yes, you can call ahead and book a hamper up to 5 days before the day you want to pick-up your hamper.

How do I get my hamper home if I don't have a car?

Bus Route 30 runs directly behind our building. The stop is at the corner of 46 Ave and 12A St SE. See the schedule.

You may also request a pick-up closer to your home from one of our depot locations. Find a community depot near you.

How do I get the hampers home on the bus?

We encourage you to bring duffle bags, suitcases with wheels or other large carrying cases to transport your hamper.

Can I pick up food closer to my home?

The Food Bank has community depots located throughout the city so you can pick-up your hamper closer to your home. Our depots are open on certain days and times of the week. Check out the hours of operation and locations of our community depots.

What kind of ID should I bring?

For hamper pick-up, two pieces of ID is required for adults and one piece is required for children. Accepted identification includes:

Driver’s License
Health Care Card
Passport
Birth Certificate
PR Card
Immigration paperwork

What kind of ID should I bring?

For hamper pick-up, two pieces of ID is required for adults and one piece is required for children. Accepted identification includes:

Driver’s License
Health Care Card
Passport
Birth Certificate
PR Card
Immigration paperwork

Where are the Depots located?

Depots are located throughout the City with 3 in the NorthEast, 2 in the NorthWest, 3 in the SouthEast, 2 in the SouthWest and 2 Downtown. The depots are
in donated spaces like Churches, sports facilities, leisure centres or housing complexes. Check out the hours of operation and locations of our community depots.

Why should I book a hamper pick-up at a Depot?

Many of our clients are able to walk or take transit to a community location.

There are no lineups, and volunteer can help you get your food to your vehicle.

Parking is free at most of our Depot locations (the only one that isn’t is Carter Place).

Most of our Depot locations are accessible, the only depot that isn’t accessible is the Foothills United Church location.

What is the hamper content at a Depot?

Hampers are our Depot locations are the same size and include a similar variety of perishable items as our main location. You will still receive a hamper with 7 days of food for each person. Our specialty hampers (renal, celiac, baby) can also be picked up at any depot location.

Are the Depot locations Accessible?

Most of our Depot locations are accessible, the only depot that isn’t accessible is the Foothills United Church location.

What if I can't take all my food at a Depot?

If there is food that you can’t eat or take with you, you can leave these items with the Depot volunteers and we will ensure that another family will be able to use it.

Please notify us if you need to cancel, you will not be penalized and the food will be provided to another family.

Do the Depots work with other Agencies?

Many of our Depots have social services onsite or work with other agencies nearby that provide services.

Did you know? 68% of all hampers at our Depots are referrals from Agencies.

CONTACT US
ADDRESS

5000 11 St SE
Calgary, AB T2H 2Y5

Main line: 403-253-2059
Fax: 403-259-4240
info@calgaryfoodbank.com

NEED FOOD?
CALL TO REQUEST A HAMPER
403-253-2055

Monday to Thursday: 10:30 am – 7:15 pm
Friday: 10:30 am – 3:30 pm

HAMPER PICK-UP
CALGARY FOOD BANK LOCATION

Monday: 1 – 3:30 pm, 6:30 – 7:30 pm
Tuesday to Thursday:
10:30 am – 3:30 pm, 6:30 – 7:30 pm
Friday: 10:30 am – 3:30 pm

HOURS
ADMINISTRATION

Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4 pm

FOOD LINK

Monday to Friday: 7 am – 2 pm

LOADING DOCK, DOOR 3

Monday to Thursday: 8 am – 7:30 pm
Friday: 8 am – 3 pm

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