403-253-2059 | info@calgaryfoodbank.com

We are here for you

Need Food?

IMPORTANT: You must call ahead and book a hamper before picking up. Call 403-253-2055 to book a hamper.

 

HOLIDAY HOURS - WE WILL BE CLOSED THE FOLLOWING DAYS:

Monday, December 24 | Tuesday, December 25 | Wednesday, December 26
Monday, December 31 | Tuesday, January 1

 

need food? Call 403-253-2055

Book your food hamper

need food? Call 403-253-2055

Book your food hamper

Call the Hamper Request Line at 403-253-2055 during operation hours to speak to a volunteer. Please be patient with our Hamper Request Line volunteers when the phone lines are busy. The best time to call is Monday through Thursday between 3:30 and 7 pm.

Be prepared: we will ask some personal questions like income and basic expenses, including rent, mortgage, utilities, childcare and medical. We know some questions are difficult to answer so we ensure a confidential and respectful experience. The Calgary Food Bank determines need based on income, expenses and your situation.

Once you have called and been approved for a Food Hamper, our volunteers will book a hamper pick-up time that is convenient for you. You can pick-up your hamper at the main Calgary Food Bank location or one of our community depots.

Did you know? You can book your food hamper up to 5 days before you want to pick it up.
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Hamper Request Line Hours

Monday – Thursday

10:30 am – 7:15 pm

Friday

10:30 am – 3:30 pm

IMPORTANT!

You must call ahead and book a hamper before picking up, call 403-253-2055.

IMPORTANT!

You must call ahead and book a hamper before picking up, call 403-253-2055.

need food? Call 403-253-2055

Pick-up your food hamper

need food? Call 403-253-2055

Pick-up your food hamper

Hampers can be picked up at the main Food Bank warehouse or from one of our community depots. The community depots have more limited distribution hours. Here is the list of the depots and their hours.

Once you are approved and a hamper pick-up time is set for you, you will be told if your hamper is at our main warehouse (5000 11 Street SE) OR at one of our various community depots across Calgary.

When you come to pick-up your hamper, remember to bring two pieces of ID for each adult (18+) and one piece of ID for each child (under 18). Original ID is required, photocopies will not be accepted. Acceptable ID includes: Driver’s license, Heath Care Card, Passport, Birth Certificate, Alberta ID Card, PR Card or immigration paperwork

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Hamper Distribution Hours: Calgary food bank location
Monday

1:00 – 3:30 pm, 6:30 – 7:30 pm

Tuesday – Thursday

10:30 am – 3:30 pm, 6:30 – 7:30 pm

Friday

10:30 am – 3:30 pm

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Getting Here

Bus Route 30 runs directly behind our building. The stop is at the corner of 46 Ave and 12A St SE. Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

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Bring your bags

We do not supply grocery bags. Please bring bags, duffel bags, backpacks and suitcases to carry your groceries. Each hamper contains 7-10 days of groceries for each person in your household.
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remember your ID

When you come to pick-up your hamper, remember to bring your IDs. Acceptable identification includes: Driver’s License, Health Care Card, Passport, Birth Certificate, PR Card or Immigration Paperwork.

You Can Arrange to Pickup Food At These Locations

Community Depots

Calgary Food Bank

5000 – 11 Street SE
Daytime hours Evening hours
Monday 1 – 3:30 p.m.  6:30 – 7:30 p.m.
Tuesday 10:30 a.m. – 3:30 p.m.   6:30 – 7:30 p.m.
Wednesday 10:30 a.m. – 3:30 p.m.   6:30 – 7:30 p.m.
Thursday 10:30 a.m. – 3:30 p.m.   6:30 – 7:30 p.m.
Friday 10:30 a.m. – 3:30 p.m.

Carter Place

600 – 1 Street SE
Tuesday 10 – 11:30 am
Thursday 10 – 11:30 am
Friday 10 – 11:30 am

Deer Park United Church

77 Deerpoint Road SE
Wednesday 6 – 7:30 pm

Evangel

4869 Hubalta Road SE
Wedensday 10 am  – noon

Lincoln Park

36 Lincoln Way SW
Wednesday 9:30 – 11 am

St Andrew's Presbyterian Church

703 Heritage Drive SW
Saturday 2 – 4 pm

Don Hartman NE Sportsplex

5206 – 68 Street NE
Tuesday 9 – 11:30 am
Thursday 9 – 11:30 am

Village Square Leisure Centre

2623 56 Street NE
Friday 5 – 7 pm

Centre Street Church

4120 Centre St NE
Monday 6 – 7:30 pm
Tuesday 10 – 11:30 am
Thursday 10 – 11:30 am

Foothills United Church

3803 – 69 Street NW
Tuesday 10 – 11:30 am
Wednesday 10 – 11:30 am
Friday 10 – 11:30 am

Good Shepherd Church

6311 Norfolk Drive NW
Wednesday 6:30 – 7:30 pm

Eastside Victory Outreach East (SE)

1840 38 St SE
Tuesday
10 am – 1 pm
Wednesday
10 am – 1 pm
Thursday
10 am – 1 pm

Calgary Food Bank (SE)

5000 – 11 Street SE

DIRECTIONS
Bus #30
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Monday
1 – 3:30 pm
6:30 – 7:30 pm

Tuesday, Wednesday, Thursday
10:30 am – 3:30 pm
6:30 – 7:30 pm

Friday
10:30 am – 3:30 pm

Carter Place (SE)

600 – 1 Street SE

DIRECTIONS
Get off at Olympic Plaza LRT

HOURS
Tuesday, Thursday, Friday
10 – 11:30 am

Deer Park United Church (SE)

77 Deerpoint Road SE

DIRECTIONS
Bus #83, #29, #44
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Thursday
6 – 7:30 pm

Evangel Calgary (SE)

4869 Hubalta Road SE

DIRECTIONS
Located in Hope Mission building
Bus # 26, get off at 44 St and 26 Ave SE
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS

Wednesday
10 am – noon

Eastside Victory Outreach East (SE)

East – 1840 38 ST SE

DIRECTIONS

#1, 43, 87, 135, 155, 307, 440

Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS

Tuesday, Wednesday, Thursday
10 am – 1 pm

Centre Street Church (NE)

West Campus – 4120 Centre St NE

DIRECTIONS
Bus #3, #64, #109, #142, #300, #301
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Monday
6 – 7:30 pm

Tuesday, Thursday
10 – 11:30 am

Don Hartman Sportsplex (NE)

5206 – 68 Street NE

DIRECTIONS
Bus #55, #21
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Tuesday, Thursday
9 – 11:30 am

Village Square Leisure Centre (NE)

2623 56 Street NE

DIRECTIONS
Bus #34, #48 from Rundle LRT Station
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Friday
5 – 7 pm

Lincoln Park (SW)

36 Lincoln Way SW

DIRECTIONS
Bus #13, #72, #73
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Wednesday
9:30 – 11 am

St Andrew’s Presbyterian Church (SW)

703 Heritage Drive SW

DIRECTIONS
Bus # 3, #20, #37, #79, #502 or 5 min walk West of Heritage LRT station
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Saturday
2 – 4 pm

Foothills United Church (NW)

3803 – 69 Street NW

DIRECTIONS
Bus #40, #1
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Tuesday, Wednesday, Friday
10 – 11:30 am

Good Shepherd Church (NW)

6311 Norfolk Drive NW

DIRECTIONS
Bus #2, #4, #5
Please contact Calgary Transit to get more information, call 403-262-1000 or visit the website.

HOURS
Wednesday
6:30 – 7:30 pm

What you need to know

Frequently Asked Questions

What do I do when the request line is busy?

During peak times, you may have to call back or wait on the line. The food bank only takes hamper request through the Hamper Request Line. We cannot process hamper requests from Facebook messages or voicemails on administration lines. Please see above for Hamper Request Line hours.

Please be patient, we’ll get to you as soon as we can!

Can I still qualify if I have received a hamper before?

Eligible clients in crisis may receive up to seven emergency hampers in a 12-month period. The first three hampers may be received through self-referral, while the last four require a referral from one of our agency partners. There must be a 30-day gap between requests. Most of our clients come less than three times in their lifetime.

What is a referral?

A referral comes from a social or community partner agency. The Hamper Request Line volunteers will provide you with more information and potential agency contacts.

When is the best time to call?

The best time of day to call is between 3:30 and 7 pm, Monday through Thursday.

Can I pre-book a hamper?

Yes, you can call ahead and book a hamper up to 5 days before the day you want to pick-up your hamper.

What kind of ID should I bring?

For hamper pick-up, two pieces of ID is required for adults and one piece is required for children. Accepted identification includes:

Driver’s License
Health Care Card
Passport
Birth Certificate
PR Card
Immigration paperwork

What kind of ID should I bring?

For hamper pick-up, two pieces of ID is required for adults and one piece is required for children. Accepted identification includes:

Driver’s License
Health Care Card
Passport
Birth Certificate
PR Card
Immigration paperwork

How do I get my hamper home if I don't have a car?

Bus Route 30 runs directly behind our building. The stop is at the corner of 46 Ave and 12A St SE. See the schedule.

You may also request a pick-up closer to your home from one of our depot locations. Find a community depot near you.

How do I get the hampers home on the bus?

We encourage you to bring duffle bags, suitcases with wheels or other large carrying cases to transport your hamper.

What if I can't get to the food bank at all?

The Food Bank has community depots located throughout the city so you can pick-up your hamper closer to your home. Our depots are open on certain days and times of the week. Check out the hours of operation and locations of our community depots.

CONTACT US
ADDRESS

5000 11 St SE
Calgary, AB T2H 2Y5

Main line: 403-253-2059
Fax: 403-259-4240
info@calgaryfoodbank.com

NEED FOOD?
CALL TO REQUEST A HAMPER
403-253-2055

Monday to Thursday: 10:30 am – 7:15 pm
Friday: 10:30 am – 3:30 pm

HAMPER PICK-UP
CALGARY FOOD BANK LOCATION

Monday: 1 – 3:30 pm, 6:30 – 7:30 pm
Tuesday to Thursday:
10:30 am – 3:30 pm, 6:30 – 7:30 pm
Friday: 10:30 am – 3:30 pm

HOURS
ADMINISTRATION

Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4 pm

FOOD LINK

Monday to Friday: 7 am – 2 pm

LOADING DOCK, DOOR 3

Monday to Thursday: 8 am – 7:30 pm
Friday: 8 am – 3 pm
*Door 3 is open Saturday Dec 1, 8, 15
from 8 am – 3 pm *

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