Online Request Process

Please Carefully Read The Steps Below

We have made changes to the online booking process.

Please note, the Calgary Food Bank can assure you that your information is secure and is not shared with with any third party. The Calgary Food Bank adheres to the Alberta Personal Information Protection Act (PIPA) and the Canadian Privacy Act.

In order to book online, you will need to:

  • Have access to the internet and a valid email address.
  • Have the full name, date of birth and gender for everyone on the hamper request.
  • Pick your hamper up at the main warehouse (5000 11 Street SE).
  • Have your hamper number ready when you come to pick up your hamper.

 

We have made changes to the online booking process. We are currently booking dates after October 3, please choose a date on the schedule after this time. 
To begin, click on the secure link to the food hamper booking form

If you want to pick up your food hamper at a satellite location, you need to request your hamper through our Hamper Request Line at 403-253-2055. We recommend phoning mid-week from 5 – 7 pm to get the shortest wait times.

Frequently Asked Questions

Can I make special requests?

We are unfortunately unable to accommodate special requests via this form. If you would like to request a celiac hamper, baby items, or pet food, then please do so when you arrive.

What if I don’t have the ID information for other people in my household?

If you do not enter the ID information for your other household members, they will not be included in your hamper request.

What income and expenses do you consider?

We consider all income sources over the last 30 days. Expenses include:
• Rent or mortgage payments, including house insurance and property taxes
• Utilities such as electricity, heating, and water
• Phone and internet bills
• All childcare or child support payments
• Out-of-pocket medical expenses like dental, eyecare, and prescription drugs

How long does the online process take?

It will take a few minutes per member of your household to fill out the form.

What if I need to change my appointment time?

Please call us at 403-253-2055 to reschedule.

In the spirit of reconciliation, the Calgary Food Bank acknowledges that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

CALL TO REQUEST A HAMPER
403-253-2055

Monday to Thursday: 8:15 am – 7:00 pm
Friday: 8:15 am – 4:00 pm

Or book online

 

Calgary Food Bank
MAIN LOCATION (WAREHOUSE)

5000 11 Street SE
Calgary, AB T2H 2Y5

Donation Centre, Door 7

Monday to Thursday: 8:00 am – 7:30 pm
Friday and Saturday: 8:00 am – 3:00 pm

Administration
ANNEX HOURS

Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4:00 pm

ANNEX LOCATION

5020 12A Street SE
Calgary, AB T2G 5K9

CONTACT

Reception: 403-253-2059
info@calgaryfoodbank.com

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