Volunteer With Us

We’re thrilled you’re considering volunteering with us! We have a variety of roles and shifts available, and have opened up some new roles and shift times.

New volunteers: Please fill out our volunteer application to start the process.  Once your application is complete you will get a link to complete our health and safety training and once that is complete you will be able to sign up for your volunteer orientation/tour on your My Impact page.

Existing volunteers: Please book your shifts through your My Impact page. Shifts can be found in the opportunities tab.

Group volunteers: Friends, family, church groups, sports clubs, youth groups, corporate teams, retirement teams – all are welcome! Sign up your group


Volunteer holding fresh produce in the Calgary Food Bank warehouse

We Need You!

Volunteers are at the core of ensuring that those struggling are receiving the food support they need. We have opened up some new roles and shift times too! Sign up today and help feed Calgary! Questions? Contact our team by email or phone 403-253-2059 Ext.2.
If you have volunteered in a group, then you are set up under a “group account”. If you would like to volunteer outside of that group commitment as an individual, we ask that you create a new account with a new User ID and password. Conversely, if you have an individual account and want to volunteer as/with a group, please create a group account with a new user ID and password for the group.
If you are signing up to volunteer as a family or group, please note that individual hours are not tracked in group accounts. If any group members need proof of volunteer hours, we recommend they create an individual volunteer account. 

Volunteer Opportunities

Available shift times for all the volunteer opportunities are:
8:00 – 10:30 am, 11:00 am – 1:30 pm, 2:00 – 4:30 pm,
5:00 – 7:30 pm (Monday – Thursday)
9:00 – 11:30, 12:00 – 2:30 (Saturdays)

Distribution shifts start 15 minutes early and finish 15 minutes later


Working with other amazing volunteers you will be sorting non-perishables, sorting/bagging perishables or building emergency hampers. **Please note: the exact duty will be assigned when you arrive for your shift but we will do our best to accommodate preference.

Crate Washer

If you like to be busy, work independently or in a small team of two and have a “get the job done” attitude, crate washing is the role for you. This is an important sanitation role that works with an industrial dishwasher, ensuring the safety of all of our staff, volunteers and clients.

Call Centre

If patience, compassion and a strong desire to help describe you, the call centre needs your help. You are the critical first-point-of contact, answering client calls and scheduling hamper pickup. Training is provided, you need to be 18 years or older to volunteer for this position. **Please note: call centre shifts are 30 minutes longer than other shifts.

Baby Room

Many of our clients have little ones who need diapers, baby food, pablum or wipes. In this role you will be building these special hampers that are given with the emergency food hamper.


You will be part of a fun and active team building hampers in carts or distributing hampers to our clients’ vehicles. A rewarding role where you see the immediate impact you have on your fellow Calgarian’s who need our help. Please dress in layers in case you are assigned to take carts out to vehicles!

Saturday distribution starts November 27 until May 28, there are two shifts: 9 – 11:30 am and 12:30 – 3 pm.

ID Verification

Are you friendly, outgoing and welcoming? This is the role for you! You are the first point of contact for our clients when they come to pick up their hamper. Working on a team of two, you will meet clients outside at their vehicles to verify their ID before they pick up their hamper. We provide appropriate PPE as is required in this role. **Please note: you need to be 18 years or older to volunteer for this position.

Hamper Delivery Driver

Support eligible client households facing barriers to hamper collection by delivering food hampers directly to their homes. Following a simple online booking process, delivery volunteers can self-schedule to pick-up and deliver hampers at their convenience. If you are interested in becoming a hamper delivery volunteer, please contact Rachel Cowitz for more information.

Numbers reflect our fiscal year, September 1, 2022 to August 31, 2023.

Volunteer Hours a year

Volunteer Groups a year

volunteers a day

different volunteer roles

“The staff and the volunteers at the Calgary Food Bank are like family to me.”

Terry Deets, Calgary Food Bank Volunteer

Meet some of our long service volunteers

Frequently Asked Questions

Can I complete my court-ordered volunteer hours at the Food Bank?

There are specific times available for court-ordered volunteer shifts. Please call Volunteer Resources at 403-253-2059 Ext 2 to book your appointment.

Appointment times are:
Tuesday 11:30 am –2:30 pm
Thursday 11:30 am – 2:30 pm

A volunteer orientation is not required to be booked when arranging mandated hours, but an appointment is to be made with our Volunteer Resource Associate.

How do I become a volunteer?

Please fill out our volunteer application to start the process.  Once your application is complete you will get a link to complete our health and safety training and once that is complete you will be able to sign up for your volunteer orientation/tour on your MyImpact page.

E: volunteer@calgaryfoodbank.com
P: 403-253-2059, Ext. 2

What is the time commitment?

Volunteers are able to sign up for regular weekly shifts or for occasional shifts when their schedule permits.

E: volunteer@calgaryfoodbank.com
P: 403-253-2059, Ext. 2

Can I just drop in to volunteer if I have free time?

All shifts must be booked in advance on either your MyImpact page or through Volunteer Resources.

E: volunteer@calgaryfoodbank.com
P: 403-253-2059, Ext. 2

I'm a volunteer, where do I go to book a shift?

You can sign up for shifts on your MyImpact page or by contacting Volunteer Resources

E: volunteer@calgaryfoodbank.com
P: 403-253-2059, Ext. 2

How old do you have to be to volunteer?

To volunteer in our warehouse youth must be at least 12 years old. Youth 12 – 15 years old are required to volunteer with an adult, youth 16 years old and up can volunteer on their own. For special event volunteering, youth as young as 8 years old can join an adult.

In the spirit of reconciliation, the Calgary Food Bank acknowledges that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

Calgary Food Bank

5000 11 Street SE
Calgary, AB T2H 2Y5


By appointment only
Monday to Friday: 8:00 am – 11:00 am

Donation Centre, Door 7

Monday to Thursday: 8:00 am – 7:30 pm
Friday and Saturday: 8:00 am – 3:00 pm


Monday to Thursday: 8:15 am – 7:00 pm
Friday: 8:15 am – 4:00 pm


By appointment only.



Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4:00 pm


5020 12A Street SE
Calgary, AB T2G 5K9


Main line: 403-253-2059


© 2020 Calgary Food Bank. All rights reserved. | Charitable # 130 167 349 RR0001

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