Volunteer With Us
We’re thrilled you’re considering volunteering with us! We have a variety of roles and shifts available, and have opened up some new roles and shift times.
New volunteers: Please fill out our volunteer application to start the process. Once your application is complete you will get a link to complete our health and safety training and once that is complete you will be able to sign up for your volunteer orientation/tour on your My Impact page.
Existing volunteers: Please book your shifts through your My Impact page. Shifts can be found in the opportunities tab.
Group volunteers: Friends, family, church groups, sports clubs, youth groups, corporate teams, retirement teams – all are welcome! Sign up your group
Available shift times for all the volunteer opportunities are:
8:00 – 10:30 am, 11:00 am – 1:30 pm, 2:00 – 4:30 pm,
5:00 – 7:30 pm (Monday – Thursday)
9:00 – 11:30, 12:00 – 2:30 (Saturdays)
Distribution shifts start 15 minutes early and finish 15 minutes later
Working with other amazing volunteers you will be sorting non-perishables, sorting/bagging perishables or building emergency hampers. **Please note: the exact duty will be assigned when you arrive for your shift but we will do our best to accommodate preference.
If you like to be busy, work independently or in a small team of two and have a “get the job done” attitude, crate washing is the role for you. This is an important sanitation role that works with an industrial dishwasher, ensuring the safety of all of our staff, volunteers and clients.
If patience, compassion and a strong desire to help describe you, the call centre needs your help. You are the critical first-point-of contact, answering client calls and scheduling hamper pickup. Training is provided, you need to be 18 years or older to volunteer for this position. **Please note: call centre shifts are 30 minutes longer than other shifts.
Many of our clients have little ones who need diapers, baby food, pablum or wipes. In this role you will be building these special hampers that are given with the emergency food hamper.
Saturday distribution starts November 27 until May 28, there are two shifts: 9 – 11:30 am and 12:30 – 3 pm.
Are you friendly, outgoing and welcoming? This is the role for you! You are the first point of contact for our clients when they come to pick up their hamper. Working on a team of two, you will meet clients outside at their vehicles to verify their ID before they pick up their hamper. We provide appropriate PPE as is required in this role. **Please note: you need to be 18 years or older to volunteer for this position.
Hamper Delivery Driver
Support eligible client households facing barriers to hamper collection by delivering food hampers directly to their homes. Following a simple online booking process, delivery volunteers can self-schedule to pick-up and deliver hampers at their convenience. If you are interested in becoming a hamper delivery volunteer, please contact Rachel Cowitz for more information.