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Providing food support during unprecedented times

by | Feb 4, 2021 | Blog

2020 was a year like no other in recent memory as the Covid-19 Pandemic touched every single person in our community in some way. It also affected every aspect of how we collect and provide food support to Calgarians; in less than 48 hours we adapted to protocols so that we could meet the growing number of requests. The subsequent economic collapse saw a continuing increase in demand for our services. Thankfully, the Premier declared food banks in Alberta an essential service allowing us to stay open to meet the critical food needs of our neighbours.

Despite the many unknowns the pandemic presented in the early part of the year, we were able to continue to support the community because of the generosity of Calgarians. Events and food drives had to be cancelled; but we were able to collect donations from grocery stores. while some individuals and businesses made their way to us to drop-off donations. Calgarians once again rose to the challenge and found creative ways to help collect food and funds to support those vulnerable in our community.

“I am exceedingly thankful to the Food Bank for delivering the hamper during the lockdown as I thought I couldn’t go. I have asthma that is dangerous if I have any respiratory illness, so I was scared. Great food is such a relief.”
– Food Bank Client

Over the years, our core volunteers have been older adults but with the nature of Covid-19 putting this segment of the population at-risk; we needed to reach out to the broader community for support. Once again, Calgarians stepped-up and in days we had dozens of new volunteers, many of whom had lost their jobs or felt a strong pull to simply help during the crisis. We had to change the number and size of shifts and implement physical distancing as well as enhanced safety measures to ensure everyone was protected.

Volunteer Hours

hampers distributed

In addition to our Emergency Hamper Program that most are familiar with, we offered support through other initiatives: Food Link, Weekends and More and Hampers for the Homeless Programs. Please take a moment to read our annual report to learn more about them and how we fared last year.

We partnered with hundreds of food industry organizations through our Food Rescue and Food Share Programs. We received perfectly viable food that may have been near their perishable date, overstocked, had labelling errors or bent packaging. The pandemic meant that we had to be flexible in receiving these donations on a moment’s notice and support distributing to food banks around the province.

$22.8 MILLION 

in funds donated


pounds of food rescued

$33.8 MILLION 

value of the food donated

Calgary Food Bank Annual Report 2020

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In the spirit of reconciliation, the Calgary Food Bank acknowledges that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

Calgary Food Bank

5000 11 Street SE
Calgary, AB T2H 2Y5


By appointment only
Monday to Friday: 8:00 am – 11:00 am

Donation Centre, Door 7

Monday to Thursday: 8:00 am – 7:30 pm
Friday and Saturday: 8:00 am – 3:00 pm


Monday to Thursday: 8:15 am – 7:00 pm
Friday: 8:15 am – 4:00 pm

Or book online



Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4:00 pm


5020 12A Street SE
Calgary, AB T2G 5K9


Reception: 403-253-2059


© 2020 Calgary Food Bank. All rights reserved. | Charitable # 130 167 349 RR0001

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