This position’s primary responsibility is to lead the HR functions of the Organizational Services department, including assisting with Health and Safety processes as required.

Primary responsibilities

• Administer benefits program including providing support and education to employees.
• Disability claim management for short-term and long-term disability and Workers’ Compensation.
• Responsible for maintenance of job descriptions and job evaluation processes.
• Completion of salary surveys.
• Develop a short-range and long-range workforce planning process.
• Lead people policy development, education and maintenance, employee relations issues and new employee on-boarding.
• Develop professional relationships with internal and external partners to assist with supporting a strong customer service base for Calgary Food Bank employees.
• Training and development program maintenance and support including learning management system (LMS) maintenance.
• Assist with the creation of employee job postings, internal and external recruitment including resume review and selection, interview and reference checks and new employee orientation.
• Assist with day-to-day health and safety processes.
• Responsible for the Organizational Services team’s SharePoint intranet sites creating and updating sites and pages and document management.

Tasks

• First line of contact for employees’ benefits related questions and issues.
• Support and manage employees through disability claims including liaising between employees and insurers when required.
• Lead and assist leaders with their roles in WCB processes including reporting, modified work, and case management.
• Liaison with key stakeholders and the management team in support of effective people management needs assessments, orientation, and follow-through.
• Provide back up for payroll processes.
• Assist with the creation and maintenance of reports/records via ADP and/or Sunlife portal such as: time and labor, vacation, sick time, time in lieu, payroll reports, HR Metrics and T4s.
• Yearly benefit summaries.
• Manage and support employees on the use of web-based products such as ADP, Office 365 and Sunlife.
• Plan, schedule and facilitate training and development seminars.
• Assist with maintenance of employee and volunteer health and safety training records, safety documentation and monthly reporting (monthly and year to year).

Decision making and leadership capabilities

• Able to manage competing priorities and create a work schedule that makes the best use of time and resources.
• Using defined policies and processes, and good judgment – decide what can be done independently and what needs to be referred to the Department Manager.
• Make decisions related to payroll/benefit administration and how to best meet objectives and targets determined by Calgary Food Bank.

Education and experience required

• Diploma or degree in Business and 3-5 years of HR generalist experience.
• CPHR designation or working towards designation.
• Payroll Compliance Practitioner or Certified Payroll Manager designation.
•  ADP Workforce Now experience.

Skills and Capabilities

• Utilize experience and training to provide accurate, confidential, sensitive and/or critical information.
• Possess a high level of inter-personal skills, ability to communicate and network with the full range of internal people and the public.
• Possess great customer service skills.
• Experience and ability to create ‘networks’ to support the position and to work within a team.
• Strong computing skills (Microsoft 365 tools including SharePoint, Excel, Word) with curiosity and knowledge to use software tools to improve processes and the employee experience.
• Ability to think outside of the box and recommend improvements to processes.

The Calgary Food Bank is looking for a shift supervisor to join our Logistics and Inventory Team. This position is responsible for the overall Logistics and Inventory operations, including warehouse staff and drivers, during their shift.

Primary responsibilities

• Support and maintain the operations of the warehouse through the receiving, shipping and handling of goods.
• Working in conjunction with the other shift supervisor, oversee all department activities (i.e., sorting, hamper assembly, transportation).
• Prioritize tasks and assign volunteers to roles on the evening shift.
• Orientation, training, and supervision of volunteers, ensuring they follow all health and safety procedures..
• Ensure hampers are created and organized for the next day’s satellite location delivery.
• Support all evening shift staff and volunteers, ensuring the efficient use of workers in all areas of Logistics and Inventory.
• Ensure safe food handling procedures are followed.
• Safe and proper use of material handling equipment.
• Follow all Health and Safety procedures, including completing any training that is required.
• Participate in ongoing cleanliness of the Calgary Food Bank facilities.

Tasks performed

• Oversight of, and participation in:
  •  Proper recording of all incoming donations.
  • Loading and unloading trucks.
  • Monitoring incoming product and identifying emergency food hamper content.
  • Proper tracking of pallet movement.
  • Racking inventory.
  • Evening cooler rotation.
• Supervision of afternoon and Saturday drivers.
• Liaise with Volunteer Resources to ensure appropriate volunteer requirements.
• Waste disposal, composting and cardboard compacting.
• Emergency evacuation marshal or area warden, when required.
• Securing and alarming the building at the end of the shift.

Supervisory Responsibilities

• Interpreting and ensuring that you and the team are compliant with the Calgary Food Bank’s policies and procedures including health and safety.
• Ensuring applicable administration and supervisory functions are completed such as performance evaluations, goal setting, job descriptions and verifying payroll.
• Liaising with key stakeholders and the management team in support of effective people management, needs assessments, orientation, and follow-through.
• When on duty as the senior Logistics and Inventory staff member on site, responsible for deputizing for the Logistics and Inventory Manager.

Education and Experience Required

• 3 to 5  years previous experience in a warehouse environment.
• Previous experience in a supervisory capacity.
• Experience with powered material handling equipment.