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The Calgary Food Bank is looking for a Retail Associate to join our team! This position’s primary responsibility is to oversee the Sunday shift at the Broxburn Vegetable Market in the Crossroads Farmers Market. 

Primary responsibilities

• Oversee shift, including opening and closing the stall.
• Retail set up of product.
• Represent the Calgary Food Bank in a professional manner.
• Train and supervise volunteers.
• Ensure Health and Safety procedures and guidelines are followed.
• Train volunteers to work effectively and cooperatively.
• Ensure accuracy in all transactions, inventory and procedures.
• Product knowledge.
• Sale of produce to customers.
• Attend to customers with a strong approach to customer service.

Skills and capabilities

• Strong customer service skills.
• Strong math skills, familiarity of working with money.
• Knowledge of working a cash register is an asset.
• Proven verbal communication skills and interpersonal savvy.
• Problem solving and ability to multi task.
• The ability to work with a variety of people.
• Self-motivated, ability to work on own for up to the whole shift.
• Produce knowledge is considered an asset.

The Calgary Food Bank is looking for an Accounts Payable Associate to join our Corporate Services team! This position is responsible for full cycle Accounts Payable at the Calgary Food Bank.

Primary responsibilities

• Prepare and fill out payments to third parties.
• Audit purchase requests for materials, supplies, equipment, and other collateral. Verify that orders are charged to the correct accounts.
• Prepare, analyze and monitor journal entries, reconciliations and reports for general ledger.
• Prepare, analyze and monitor journal entries of designated donations.
• Follow up and allocation of received orders.
• Follow up and coordination of backup for PO processes.
• Assist in the implementation of accounting policies, systems and procedures.
• Lead in cash counting activities following Calgary Food Bank security practices.
• Inter-departmental co-ordination and liaison to ensure the integrity of data entry for the Calgary Food Bank internal systems.
• Backup for Accounts Receivable as required.

Tasks

• Prepare bank deposits, reconciliations, summary reports and other related actions.
• Matching purchase orders, coding, data entry and vendor reconciliations.
• Review and ensure that Moneris transactions are matched and forwarded to be processed.
• Review invoices to the Calgary Food Bank for potential errors and/or discrepancies.
• Follow up to credit card purchases to ensure accuracy.
• Maintenance of all Accounts Payable documentation.

Education and experience required

• 5 years of Accounts Payable experience required.
• Diploma or Degree in Business Administration or Accounting. The equivalent combination of education and work experience can be considered.
• Previous experience as a buyer, purchaser or managing a PO system is considered an asset.

Skills and capabilities

• Effective attention to detail and a high degree of accuracy.
• Demonstrated computing experience including Office 365, SharePoint, and financial software. Customer relationship/donor management software experience would be considered an asset.
• Skills and experience in data entry, data integrity and information management, with a focus on speed and accuracy.
• Ability to function in a dynamic information-based environment.

The Calgary Food Bank is looking for a Program Supervisor to join our Client Services’ team! This position is responsible for the growth of the Calgary Food Bank within the Social Services sector, including consulting services, partnership initiation, and coordination. The Program Supervisor is responsible for the supervision of the Client Services’ program areas, representing the Calgary Food Bank as a community liaison, quality control and partnership communications.

Primary responsibilities

• The day-to-day supervision of the Client Services program areas.
• Client Services policy development, education and quality control thereby ensuring that the Calgary Food Bank is best serving our clients and community.
• Act as a resource on employee relations issues within the department.
• The supervision of the Client Services Program Coordinator and Associate team.
• The management and maintenance of the Client Service’s database and overall data administration and reporting.
• Maintain and update of Client Services’ records on the Calgary Food Bank internal SharePoint sites.
• Assist with day-to-day Client Services administration when required (i.e. vacation coverage, Christmas).

Tasks

• Organize and prioritize work requirements for staff, ensuring tasks and duties are delegated appropriately.
• Interpretation of Calgary Food Bank policies and procedures and ensuring team compliance.
• Supervise and complete Calgary Food Bank Human Resources functions such as performance evaluations, job descriptions and management of time records for the department.
• Liaising with key stakeholders and the Calgary Food Bank management team in support of effective people management, needs assessments, orientation and follow-through.
• Initiate and ensure compliance with applicable safety procedures and processes.

Decision making and leadership capabilities

• The decisions made by this position have organization wide implications. Due to these implications, input on decisions will often be sought from key stakeholders. High impact decisions will be made in collaboration with the Client Services manager.
• This position supervises both people and programs and is the acting manager when required.

Education and experience required

• An Undergraduate degree in a relevant field. A specialization in community development is an asset.
• Minimum 5 to 7 years of relevant work experience in the non-profit sector.
• A relevant combination of education and experience will be considered.

Skills and capabilities

• Possess a high level of inter personal skills and able to communicate effectively with diverse group of stakeholders including employees, volunteers, clients and the general public, including public speaking.
• Support the development of long-term strategies and funding.
• Strong budgetary skills and /or accounting experience.
• Demonstrated working knowledge of multiple functions in a non-profit environment preferred.
• Demonstrated knowledge of Content Management Systems and Office 365 products, experience with client databases and a keen interest in technology.

The Calgary Food Bank is looking for a Program Coordinator to join our Client Services team! This position is responsible for new program development, program planning, partner training, community liaison and quality control within an assigned field of expertise.

Primary responsibilities

• The Coordinator will be expected to seek out new program opportunities, and create/modify courses, programs and activities to meet the evolving needs of the Calgary Food Bank’s clients, partner agencies and the community in general.
• The Coordinator will handle multiple responsibilities, solve complex problems and provide leadership, supervision and direction to volunteers and staff ensuring consistency with the mission and vision of the Calgary Food Bank.

Tasks

• Conduct market research and needs assessment to identify and develop alternate Calgary Food Bank program delivery opportunities.
• Develop and maintain professional contacts with community partners and other internal and external stakeholders.
• Work with other Calgary Food Bank staff to review and evaluate programming to ensure consistency while maximizing program opportunities.
• Data collection and reporting to organize and centralize the Client Services’ files and records.
• Develop contracts and agreements for programs.
• Responsible for the orientation, supervision and training of volunteers.
• Develop program budgets, assist in resolving budget issues and adjust program planning as appropriate.
• Collaborate on the design of specific marketing materials including preparing program descriptions and write-ups.
• Resolve customer complaints/inquiries which cannot be dealt with by front line staff.
• Initiate and ensure compliance with applicable safety procedures and processes.

Education and experience required

• An undergraduate degree in relevant field e.g. Business Administration, Policy Studies, Community Development or Non-Profit Management.
• 3-5 years of related work experience including experience in a customer service environment.
• A relevant combination of education and experience will be considered.

Skills and capabilities

• Individual initiative and the ability to work under little or no supervision and under varying degrees of pressure.
• Technically proficient and accurate; Advanced computer (Office365), numerical and analytical skills.
• Excellent written and interpersonal communication skills to effectively deliver reports and presentation, build strong relationships with stakeholders and resolve conflicts.
• Must be able to multitask and work in a very fluid and typically rapid-paced work environment, juggling demands from multiple projects.
• Support the development of long-term strategies and funding.
• Strong budgetary skills and /or accounting experience.