403-253-2059 | info@calgaryfoodbank.com
Volunteer with us

Administration opportunities

1. Review positions

Review the volunteer opportunities, from warehouse to administration to special event volunteer positions there is something for everyone.

2. Apply Online

After you have reviewed the opportunities, please submit your online application form. Apply to be a volunteer today! We have just switch over to a new system, please be patient as we make the transition.

3. Orientation

After your application has been processed Volunteer Resources will email you details about attending our mandatory orientation session.

The Gift of Time

Administration opportunities

  1. Review the volunteer opportunities, from warehouse to administration to special event volunteer positions there is something for everyone.
  2.  

  3. After you have reviewed the opportunities, please submit your online volunteer application form.
  4.  

  5. Once your application has been processed Volunteer Resources will email you details about attending our mandatory orientation session.
  6.  

Volunteer assisting client at a desk
community owned. community supported.

Sign up to volunteer with us

We could not do what we do without the 160+ caring Calgarians who give their time every day. Volunteers, you are the lifeblood of our organization! For more information, call 403-253-2059 Ext.2 or email Volunteer Resources. All administrative roles require training and computer knowledge.

Already a volunteer? Sign into your My Impact page to schedule your shift.

Sign up to volunteer with us

We could not do what we do without the 160+ caring Calgarians who give their time every day. Volunteers, you are the lifeblood of our organization! For more information, call 403-253-2059 Ext.2 or email Volunteer Resources. All administrative roles require training and computer knowledge.

Already a volunteer? Sign into your My Impact page to schedule your shift.

Volunteer waiting to assist clients

Walk-in Interviewer

Volunteers need to be sensitive, tactful and respectful because they help our clients through the process to pick up their food hamper. You don’t just rubber stamp a form, you support clients through the intake process by answering questions, distributing birthday bags to children, and — most importantly — giving referrals to other community agencies that provide additional support. Volunteers will work with a team of 2-3 people.

Volunteers who deal directly with clients, especially interviewers, go through training with a veteran volunteer or staff to ensure they are the right person for this sensitive position.

Monday
1 – 3:30 pm
6:15 – 7:45 pm

Tuesday to Thursday
10:30 am – 1 pm
1 – 3:30 pm
6:15 – 7:45 pm

Friday
10:30 am – 1 pm
1 – 3:30 pm

Volunteer Resources

We always need help in the volunteer resources to help the organization run smoothly. Working independently, you will assist volunteer resources with volunteer management by helping with scheduling, and answer emails and phone calls.

Shift times will vary, please contact Volunteer Resources for more information, at 403-253-2059 Ext.2 or by email.

Volunteer on the phone in call centre.

Phone Room

The phone room is the first point of contact between the food bank and clients, so volunteers need to be great communicators and empathetic. Answering the hamper request line, you will qualify and schedule hamper pick-ups. Volunteers work in a call centre environment with up to 5 other people.

All volunteers go through extensive training because this is a delicate position dealing with special and unique situations.

Monday to Thursday
10:30 am – 1 pm
1 – 3:30 pm
3:30 – 6 pm
6 – 7:30 pm

Friday
10:30 am – 1 pm
1 – 3:30 pm

*Weekly commitment required.

Money Counter

We always need help in the office to help the organization run smoothly. Working closely with the finance department, you will be helping to count and document cash donations. A criminal record check is required for this position.

Shift times will vary, please contact Volunteer Resources for more information, at 403-253-2059 Ext.2 or by email.

Thank you phone caller/letter writer

We always need help in the office to help the organization run smoothly. Working independently you will be calling or writing to our donors to thank them for their contribution to the Calgary Food Bank.

This is a seasonal position from November to February. Please contact Volunteer Resources for more information, at 403-253-2059 Ext.2 or by email.

the gift of time

Ready to volunteer?

 

For more information, call 403-253-2059 Ext.2 or email Volunteer Resources.

We have switched to a new platform for our volunteers called Better Impact. Please be patient in this time of transition. Thank you!

What you need to know

Frequently Asked Questions

Can I complete my court ordered volunteer hours at the Food Bank?

Yes, we are able to accept most people into our program but it is dependent on the charge. Registration for court ordered volunteer hours is:
Tuesday 10 am - 1 pm
Wednesday 3 - 5 pm
Thursday 1- 3 pm

Please register at the Calgary Food Bank, 5000 11 Street SE, Calgary AB T2H 2Y5.

How do I become a volunteer?

 

It's an easy 3 step process!

  1.  Review the volunteer opportunities.
  2. Fill out the online application form.
  3. Attend the volunteer orientation session.

 

How old do you have to be to volunteer?

To volunteer in our warehouse youth must be at least 12 years old. Youth 12 – 15 years old are required to volunteer with an adult, youth 16 years old and up can volunteer on their own. For special event volunteering, youth as young as 8 years old can join an adult.

What is the time commitment?

We have volunteers who are able to commit to a weekly schedule, but we also have volunteers who come in on an occasional basis when their schedule allows. Shifts are 2.5 to 3.5 hours long. Please review the specific volunteer opportunities for details.

What is the time commitment?

We have volunteers who are able to commit to a weekly schedule, but we also have volunteers who come in on an occasional basis when their schedule allows. Shifts are 2.5 to 3.5 hours long. Please review the specific volunteer opportunities for details.

How can I book a group to come in and volunteer?

Please email Volunteer Resources or call 403-253-2059 option 2. For more information on group volunteering, visit our group volunteer page.

Can I just drop in to volunteer if I have free time?

We love the enthusiasm of our volunteers but to ensure that we have enough work for everyone and coverage on all shifts all volunteers must schedule their shifts. Please make sure you schedule your shift ahead of time.

I'm a volunteer, where do I go to book a shift?

We are using Better Impact as our volunteer management system. You can log in to  My Impact to schedule your shifts, update your information and so much more.

Did You know?

Fast Facts

Numbers reflect our fiscal year, September 1, 2017 to August 31, 2018.

Volunteer Hours A Year

Volunteer Groups a year

Calls in a year

different volunteer roles
“We should, we need to help each other and make the world a better place.”
Mookie Wilson, Calgary Food Bank Volunteer
the gift of time

More volunteer opportunities

Warehouse Volunteer Opportunities

Sorting food, building hamper and making sure the food gets to who needs it most.

Special Event Volunteers

Get out in the community and help feed YYC by volunteering at one of the many events around the city.

Group Volunteer Opportunities

Friends, church groups, sports clubs, youth groups, corporate teams – all are welcome.
Want to know more?

Get in touch

For more information, call 403-253-2059 Ext.2 or email Volunteer Resources

CONTACT US
ADDRESS

5000 11 St SE
Calgary, AB T2H 2Y5

Main line: 403-253-2059
Fax: 403-259-4240
info@calgaryfoodbank.com

NEED FOOD?
CALL TO REQUEST A HAMPER
403-253-2055

Monday to Thursday: 10:30 am – 7:15 pm
Friday: 10:30 am – 3:30 pm

HAMPER PICK-UP
CALGARY FOOD BANK LOCATION

Monday: 1 – 3:30 pm, 6:30 – 7:30 pm
Tuesday to Thursday:
10:30 am – 3:30 pm, 6:30 – 7:30 pm
Friday: 10:30 am – 3:30 pm

HOURS
ADMINISTRATION

Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4 pm

FOOD LINK

Monday to Friday: 7 am – 2 pm

LOADING DOCK, DOOR 3

Monday to Thursday: 8 am – 7:30 pm
Friday: 8 am – 3 pm

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