403-253-2059 | info@calgaryfoodbank.com
WORKING TOGETHER DURING COVID-19

ACCESSING FOOD LINK

Accessing Food Link during COVID-19

It is critical that we implement food safety and social distancing protocols so we have now moved to an order and pick-up model of food and supplies distribution.

We are working with reduced staff, volunteers and resources currently, to keep our facility safe and continue service delivery now and in the long run. Therefore the Food Link Program  is working with a limited number of agencies, primarily those with certified industrial kitchens and who are cooking for their clients.

Please bear with us as we work through this new mode of distribution. If you have any questions/concerns, please feel free to contact either of the Food Link team members at 403-253-2059 x 227 or x 230.

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Food Link
403-253-2059 Ext. 227
403-253-2059 Ext. 230

What you need to know about the Food Link Program during COVID-19

Frequently Asked Questions

Where can I get an order form?

Please e-mail the completed form back to all the Food Link team members:

Lisa Trentham, Food Link Associate
E: ltrentham@calgaryfoodbank.com
P: 403-253-2059, Ext. 230

Bob Moore, Bulk Food Coordinator
E: bmoore@calgaryfoodbank.com
P: 403-253-2059, Ext. 227

I am an approved agency and have made my order, what do I do next?

Your order will get built and you can pick it up two business days after your order submission in an assigned time slot.  Please select the time slot that works best for you in the order form.

  • If we have multiple agencies requesting the same time slot, we will contact you to reschedule so that we can assist everyone safely and effectively
  • If you DO NOT pick-up your order in the designated pick-up window, you will have to reschedule your order for another day, based on available time slots.

Where do I pick up my Food Link order?

Arrive at loading dock Door 3 on the date of your order pick up, in your time slot, to pick the food and supplies. Note that the Food Link door is closed and there is no access to the building. Please ring the buzzer, return to your vehicle and await instructions.

I was a Food Link agency. How can I get back on the list?

Please contact either of the Food Link team members:

Lisa Trentham, Food Link Associate
E: ltrentham@calgaryfoodbank.com
P: 403-253-2059, Ext. 230

Bob Moore, Bulk Food Coordinator
E: bmoore@calgaryfoodbank.com
P: 403-253-2059, Ext. 227

How can I access the Hampers for the Homeless Program?

Hampers for the Homeless partner organizations can come to Door 3 Monday to Friday between 3 – 5 pm to access the hampers only. This doesn’t apply to bulk orders.For more information on this please contact Robert McDonald at rmcdonald@calgaryfoodbank.com.
CONTACT US
ADDRESS

5000 11 St SE
Calgary, AB T2H 2Y5

Main line: 403-253-2059
Fax: 403-259-4240
info@calgaryfoodbank.com

NEED FOOD?
CALL TO REQUEST A HAMPER
403-253-2055

Monday to Thursday: 8:30 am – 7 pm
Friday: 8:30 am – 3:30 pm

HAMPER PICK-UP
CALGARY FOOD BANK LOCATION

By Appointment Only
Monday to Thursday:
8 – 10:30 am, 11 am – 1:30pm
2 – 4:30pm, 5 – 7:30pm
Friday:
8 – 10:30am, 11am – 1:30pm, 2 – 3:30pm
Get the hours for our satellite locations.

HOURS
ADMINISTRATION

Monday to Thursday: 8:30 am – 4:30 pm
Friday: 8:30 am – 4 pm

FOOD LINK

By appointment only
Monday to Friday: 8:30 – 11 am

LOADING DOCK, DOOR 3

Monday to Thursday: 8 am – 7:30 pm
Friday: 8 am – 3 pm

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