WORKING TOGETHER DURING COVID-19
ACCESSING FOOD LINK
Accessing Food Link during COVID-19
It is critical that we implement food safety and social distancing protocols so we have now moved to an order and pick-up model of food and supplies distribution.
We are working with reduced staff, volunteers and resources currently, to keep our facility safe and continue service delivery now and in the long run. Therefore the Food Link Program is working with a limited number of agencies, primarily those with certified industrial kitchens and who are cooking for their resident clients.
Please bear with us as we work through this new mode of distribution. If you have any questions/concerns, please feel free to contact either of the Food Link team members at 403-253-2059 x 227 or x 230 or the agency line at 403-640-8810.
Connect with us
403-253-2059 Ext. 227
403-253-2059 Ext. 230
What you need to know about the Food Link Program during COVID-19
Frequently Asked Questions
Where can I get an order form?
I am an approved agency and have made my order, what do I do next?
Your order will get built and you can pick them up the next day in an assigned 15 minute time slot between 8:30 and 11:00 am. Please select the time slot that works best for you in the order form.
- If we have multiple agencies requesting the same time slot, we will contact you to reschedule so that we can assist everyone safely and effectively
- If you DO NOT pick-up your order in the designated pick-up window, you will have to reschedule your order for another day, based on available time slots.
Where do I pick up my Food Link order?
Arrive at loading dock Door 3 on the date of your order pick up, in your time slot, to pick the food and supplies. Note that the Food Link door is closed and there is no access to the building. Please ring the buzzer, return to your vehicle and await instructions.
I was a Food Link agency. How can I get back on the list?
Please contact either of the Food Link team members: 403-253-2059 extension 227 or extension 230 or the Food Link Agency line at 403-640-8810 .